customer service -> FAQ

        FAQ #12

Setting Up SSL E-Mail For Improved Security

  

The standard Internet POP3 and SMTP protocols are inherently insecure because everything is transferred in clear text (unencrypted), including your user name and password.  If you would like to increase the security level of your account and encrypt all data exchanged between you and DONet's mail servers you can do it by enabling SSL support in your e-mail program.

NOTE: Not all e-mail programs support SSL-enabled POP3 and SMTP.  DONet has verified that SSL support is available in Outlook Express 5 and Outlook 2000.

Instructions for Outlook Express 5 (POP3/SMTP) and Outlook 2000 (POP3/SMTP).

 

Outlook Express 5

Do the following to configure your system for SSL POP3 in Outlook Express 5.0.

  1. Click on "Tools”
  2. Click on "Accounts"
  3. Click on the "Mail" tab
  4. Select your donet account from the list
  5. Click on “Properties”
  6. Click on the “Servers” tab
  7. Verify “Incoming Mail (POP3):” is set to “pop3.donet.com”
  8. Click on the “Advanced” tab
  9. Check the box under “Incoming Mail (POP3)” labeled 

    "    This server requires a secure connection (SSL)"

    Notice the port number in the box above changes from 110 to 995.
  1. Click on “Apply” then on “OK”
  2. Click on “Close”

Do the following to configure your system for SSL SMTP in Outlook Express 5.0.

  1. Click on "Tools”
  2. Click on "Accounts"
  3. Click on the "Mail" tab
  4. Select your donet account from the list
  5. Click on “Properties”
  6. Click on the “Servers” tab
  7. Verify “Outgoing Mail (SMTP):” is set to “smtp.donet.com”
  8. Click on the “Advanced” tab
  9. Check the box under “Outgoing Mail (SMTP)” labeled

    "    This server requires a secure connection (SSL)"

    Notice the port number in the box remains 25
  1. Click on “Apply” then on “OK”
  2. Click on “Close”

Once you have made these configuration changes to your Outlook Express e-mail program then all information exchanged between your PC and our e-mail servers will be encrypted, protecting your privacy and your account information.

 

Outlook 2000

Do the following to configure your system for SSL POP3 in Outlook 2000.

  1. Click on "Tools”
  2. Click on "Services"
  3. Select your DONet Internet E-Mail account from the list and click on “Properties”
  4. Click on the “Servers” tab
  5. Verify “Incoming Mail (POP3):” is set to “pop3.donet.com”
  6. Click on the “Advanced” tab
  7. Check the box under “Incoming Mail (POP3)” labeled 

    "This server requires a secure connection (SSL)"

    Notice the port number in the box above changes from 110 to 995.
  1. Click on “Apply” then on “OK”
  2. Click on “OK”

Do the following to configure your system for SSL SMTP in Outlook 2000.

  1. Click on "Tools”
  2. Click on "Services"
  3. Select your DONet Internet E-Mail account from the list and click on “Properties”
  4. Click on the “Servers” tab
  5. Click on the “Servers” tab
  6. Verify “Outgoing Mail (SMTP):” is set to “smtp.donet.com”
  7. Click on the “Advanced” tab
  8. Check the box under “Outgoing Mail (SMTP)” labeled

    “This server requires a secure connection (SSL)” 

    Notice the port number in the box remains 25
  9. Click on “Apply” then on “OK”
  10. Click on “OK”

Once you have made these configuration changes to your Outlook 2000 e-mail program then all information exchanged between your PC and our e-mail servers will be encrypted, protecting your privacy and your account information.

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